First impressions count, and Karla, a charismatic public relations specialist from Puerto Rico, does not disappoint. The first person you'll meet at Secrets Hideaway Resort, managing the front desk in killer heels, Karla is all business. But don't let her sweet demeanor fool you.... After hours is when the fun begins! Karla, along with her lifelong best friend, Carmen, loves dancing in the club and chatting up the guests. Always ready for a party, Karla and her boyfriend, Ray, are a staple couple of the Secrets family.